TrustVera
Grievance Redressal
Investor Grievance Redressal
We are committed to resolving every investor complaint promptly, fairly and transparently — in accordance with SEBI and AMFI guidelines.
Last updated: July 2026
How to lodge a complaint
- Email: connect@trustverafinancial.com
- Call: +91 73870 62855
- Office: Office No. 924, VJ Indilife, Vardayani Society, Pashan-Sus Road, Pune - 411021
Escalation matrix
| Level | Escalate to | Timeline |
|---|---|---|
| 1 | Gaurav Soni, Grievance Officer, TrustVera Financial Services | Within 30 working days |
| 2 | Asset Management Company — Investor Relations Officer (refer to AMC website) | After 30 days |
| 3 | SEBI SCORES portal — scores.sebi.gov.in | Regulator escalation |
| 4 | SMART ODR — smartodr.in | Final dispute resolution |
When raising a complaint, please share your full name, PAN, registered email and mobile number, and a clear description of the issue so we can resolve it quickly.
Contact us
- TrustVera Financial Services (AMFI Registered Mutual Fund Distributor, ARN-361728)
- Principal & Grievance Officer: Gaurav Soni
- Address: Office No. 924, VJ Indilife, Vardayani Society, Pashan-Sus Road, Pune - 411021
- Phone: +91 73870 62855
- Email: connect@trustverafinancial.com
Questions about this page? Contact us.